Distance Selling Agreement

A. 'BUYER' ; (hereinafter referred to as "BUYER")
NAME-SURNAME:
ADDRESS:
B. 'SELLER' ; (hereinafter referred to as "SELLER")
NAME-SURNAME: Tanitedavi.com
ADDRESS: MECİDİYEKÖY MAH. CEMAL SAHİR SK. KRAL APARTMANI C BLOK NO: 19 İÇ KAPI NO: 2 ŞİŞLİ / İSTANBUL 34381

By accepting this agreement, the BUYER acknowledges and accepts in advance that they will be obligated to pay the specified subscription fee if they approve the subscription services of the "Tanitedavi.com" application, and that they have been informed about this.

DEFINITIONS

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: Consumer Protection Law No. 6502,

REGULATION: Distance Contracts Regulation (OG: 27.11.2014/29188),

SERVICE: Health consultancy services, doctor specialty determination, hospital and doctor recommendations, appointment support, and health calendar provided through the "Tanitedavi.com" application in exchange for a fee or benefit,

PROVIDER: The company or institution operating the "Tanitedavi.com" application that provides services to consumers within the scope of commercial or professional activities or acts on behalf of or on account of the service provider,

USER: The natural or legal person who acquires, uses, or benefits from a service through the "Tanitedavi.com" application for non-commercial or non-professional purposes,

APPLICATION: The mobile or web platform of the "Tanitedavi.com" application,

ORDERER: The natural or legal person requesting a service through the "Tanitedavi.com" application,

PARTIES: The PROVIDER and USER,

CONTRACT: This agreement concluded between the PROVIDER and USER,

GOODS: In this context, refers to the services and digital content provided under the "Tanitedavi.com" application rather than a physical product.

SUBJECT

This Agreement regulates the rights and obligations of the parties regarding the USER's request for health consultancy services through the "Tanitedavi.com" application electronically, and the characteristics of the services provided in accordance with this request, subscription and/or service fees, in accordance with Consumer Protection Law No. 6502 and the provisions of the Distance Contracts Regulation.

The subscription fees and other service fees listed and announced in the application represent the sales price. Announced prices and promises are valid until they are updated or changed. Campaign or promotion prices announced for a limited time are valid until the end of the specified period.

SELLER INFORMATION

sellerInfo.companyTitle: Tanitedavi.com
Address:: MECİDİYEKÖY MAH. CEMAL SAHİR SK. KRAL APARTMANI C BLOK NO: 19 İÇ KAPI NO: 2 ŞİŞLİ / İSTANBUL 34381
Phone:: +90 850 305 40 60
Fax:: +90 216 300 00 01
Email:: info@tanitedavi.com

BUYER INFORMATION

buyerInfo.deliveryPerson:
buyerInfo.deliveryAddress:
Phone::
Email/username::

ORDERER INFORMATION

ordererInfo.nameTitle:
Address::
Phone::
Email/username::

INFORMATION ABOUT THE CONTRACTED PRODUCT/PRODUCTS

The basic features of the service (such as type, duration, scope) are published in the "Tanitedavi.com" application. If a campaign has been organized by the PROVIDER, the basic features of the relevant service can be reviewed during the campaign period. Valid until the campaign date.

The subscription fees and other service fees listed and announced in the application represent the sales price. Announced prices and promises are valid until they are updated or changed. Prices announced for a limited time are valid until the end of the specified period.

The sales price of the contracted service including all taxes is shown below.

Service Description: Monthly Health Consultancy Subscription
Duration: 1 Month
productInfo.monthlySubscription.unitPrice: 100TL
Total (Including VAT): {{monthlySubscriptionPrice}}: 100TL

Service Description: Annual Health Consultancy Subscription
Duration: 12 Months
productInfo.annualSubscription.unitPrice: 899TL
Total (Including VAT): {{annualSubscriptionPrice}}: 899TL

INVOICE INFORMATION

Name/Surname/Title::
Address::
Phone::
Email/username::
Invoice delivery: The invoice generated after the use of "Tanitedavi.com" service will be sent to the user's registered email address as an electronic invoice (e-Invoice or e-Archive Invoice). Users accept that they will receive their invoices through the electronic communication information they provide when registering for the service and/or purchasing the service. This process should be accepted as part of the "Tanitedavi.com" terms of use and must be complied with at all stages related to the use of the service.

GENERAL PROVISIONS

generalProvisions.intro

generalProvisions.serviceDelivery

generalProvisions.providerObligations

generalProvisions.impossibilityOfService

generalProvisions.providerNotification

generalProvisions.userAgreement

generalProvisions.unauthorizedPayment

generalProvisions.forceMajeure

generalProvisions.communication

generalProvisions.serviceQuality

generalProvisions.paymentVerification

generalProvisions.userInformation

generalProvisions.legalCompliance

generalProvisions.properUse

generalProvisions.thirdPartyLinks

generalProvisions.violations

RIGHT OF WITHDRAWAL

The right of withdrawal from the contract can be exercised within 14 (fourteen) days from the date of signing the contract, by notifying the SELLER, without assuming any legal and criminal liability and without providing any reason. If the service delivery begins with the consumer's explicit consent before the withdrawal right period expires, the right of withdrawal cannot be used. The costs arising from the use of the right of withdrawal belong to the SELLER. The BUYER accepts in advance that they have been informed about the right of withdrawal by accepting this agreement.

 To exercise the right of withdrawal, written notification must be made to the SELLER by registered mail, fax, or email within 14 (fourteen) days. In case of using the right of withdrawal:
 a) If there is an invoice for in-app purchases, (For corporate invoice returns, it must be returned together with the return invoice issued by the institution. Return transactions for orders with invoices issued to institutions cannot be completed unless a RETURN INVOICE is issued.)
 b) Return form,
 c) If there are any physical products subject to return (such as promotional products), they must be returned complete and undamaged with their box, packaging, and standard accessories if any.
 d) The SELLER is obligated to refund the total amount and documents putting the BUYER in debt to the BUYER within 10 days from receiving the withdrawal notification, and to take back the goods/product within 20 days.
 e) If there is a decrease in the value of the product due to a reason arising from the BUYER's fault or if return becomes impossible, the BUYER is obligated to compensate the SELLER's damages in proportion to their fault. However, the BUYER cannot be held responsible for changes and deteriorations occurring due to proper use of the product during the withdrawal right period.
 f) If the campaign limit amount falls below due to the use of the right of withdrawal, the discount amount benefited within the scope of the campaign will be cancelled.

PRODUCTS FOR WHICH RIGHT OF WITHDRAWAL CANNOT BE USED

Products prepared voluntarily or clearly according to the BUYER's personal needs; products not suitable for return, underwear bottom pieces, swimwear and bikini bottoms, makeup materials, single-use products, goods that may quickly deteriorate or expire, products unsuitable for return for health and hygiene reasons if opened by the BUYER after delivery, products that mix with other products after delivery and cannot be separated by nature, goods related to periodicals such as newspapers and magazines (except those provided under subscription agreement), services performed immediately in electronic environment or intangible goods delivered immediately to the consumer, sound or video recordings, books, digital content, software programs, data recording and storage devices, computer consumables, products whose packaging has been opened by the BUYER cannot be returned according to the Regulation. Also, the right of withdrawal cannot be used for services whose performance has begun with the consumer's consent before the withdrawal right period expires.

For cosmetic and personal care products, underwear, swimwear, bikini, books, copiable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) to be returnable, their packaging must be unopened, untried, undamaged and unused.

DEFAULT STATUS AND LEGAL CONSEQUENCES

The BUYER accepts, declares, and undertakes that in cases where they make payments by credit card and default on payments, they will pay interest to the bank within the framework of the credit card agreement between the cardholder and the bank and will be directly responsible to the bank. In such a case, the relevant bank has the right to pursue legal remedies against the BUYER; may request costs and attorney fees from the BUYER.

Furthermore, if the BUYER defaults due to not paying their debt on time, the BUYER accepts, declares, and undertakes to pay for the damages and losses incurred by the SELLER. This means that the financial losses and damages that the SELLER may face due to the delayed fulfillment of the debt must be compensated by the BUYER.

COMPETENT COURT

In disputes arising from this agreement, complaints and objections will be made to the consumer arbitration committee or consumer court in the place of residence of the consumer or where the consumer transaction was made, within the monetary limits specified in the law below. Information about the monetary limit is as follows:
Effective from 28/05/2014:
a) For disputes under 2,000.00 (two thousand) TL, to district consumer arbitration committees according to Article 68 of Consumer Protection Law No. 6502,
b) For disputes under 3,000.00 (three thousand) TL, to provincial consumer arbitration committees,
c) In metropolitan cities, for disputes between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL, applications are made to provincial consumer arbitration committees.
This Agreement is made for commercial purposes.

EFFECTIVENESS

When the BUYER completes transactions related to service subscription or any payment transaction through the "Tanitedavi.com" application, they are deemed to have accepted all terms of this agreement. The SELLER (Tanitedavi.com) is obligated to provide an electronic confirmation mechanism in the application for the BUYER to read and accept this agreement before the use of the service or approval of the subscription transaction. This mechanism ensures that the BUYER clearly understands and approves the contract terms.

SELLER: Tanitedavi.com
BUYER:
DATE: 7/20/2026